GoHighLevel December 2025 Updates: Complete Changelog for Agencies | AI2Flows
December 2025 was one of the most productive months in GoHighLevel history. The platform shipped over 30 significant updates, touching everything from mobile functionality and workflow automation to WhatsApp messaging and SaaS mode improvements. If you run a marketing agency in Dallas, manage a real estate CRM in Miami, or operate a medspa booking system in Los Angeles, these updates directly impact how you serve clients.
This comprehensive guide breaks down every major changelog item from December 1st through December 31st, 2025. Whether you are a GoHighLevel expert in the USA, a HighLevel consultant in Europe, or an n8n automation specialist in Australia looking to integrate external workflows, you will find actionable insights to implement immediately.
Executive Summary: What Changed in GoHighLevel This Month
HighLevel's product team delivered updates across six major categories during December 2025. Mobile functionality received substantial attention with sticky phone numbers and custom call dispositions. WhatsApp became more powerful with media library integration and missed call follow-ups. The workflow builder gained right-click actions and real-time contact merge handling. SaaS mode operators received clearer add-on cost calculators and improved revenue tracking.
For agencies running GoHighLevel CRM setup services or n8n workflow builders offering automation consulting, these changes create immediate opportunities. Clients in New York, Chicago, Austin, and beyond can now manage calls more efficiently, automate follow-ups with greater precision, and track their subscription revenue with confidence.
Mobile and Phone System Updates: Faster Calling, Better Tracking
The December 31st update introduced sticky phone numbers on mobile. Before this change, the app reset your selected outbound number after every call. Sales teams making back-to-back calls constantly had to reselect their preferred number. Now, the selected number persists until you log out. This small change eliminates repetitive steps and speeds up outbound calling, especially for teams using local presence dialing.
Custom call dispositions arrived on mobile the same day. After finishing a call, reps can now select outcomes like Follow Up, Requested Appointment, or Not Interested directly from their phones. These dispositions sync with the web platform and can trigger workflow automations. A real estate agent in Sydney or a coaching business in London can log call results on the go without opening their laptop.
Courtesy GHL Official
How Custom Call Dispositions Work
The December 3rd changelog introduced custom call dispositions for the web dialer. Here is what the feature includes:
Post-call picker in the Web Dialer where you select one disposition after each call
Customizable outcomes that sub-account admins can create, edit, and delete
Automation triggers through a new workflow filter called Custom Disposition under Call Details
Call Reporting integration where dispositions appear in tables and filters
For a GoHighLevel agency in the USA serving clients across Dallas, Miami, or Los Angeles, this means faster wrap-up times and cleaner automation triggers. Instead of relying on system status alone, you can build workflows based on what the rep actually selected.
WhatsApp Innovations: Media Library, Templates, and Missed Call Follow-Ups
WhatsApp received four major updates during December. The media library integration on December 29th allows you to browse and select images, videos, documents, or audio files directly when creating WhatsApp templates. Previously, you had to download assets and re-upload them each time. Now, your centralized media storage works seamlessly within the template builder.
Service booking variables became available in WhatsApp templates and flows on December 22nd. This means appointment confirmations, reminders, and updates can now include dynamic booking details. A medspa in Melbourne or a coaching business in Germany can send automated WhatsApp messages that include the specific service, time, and location without manual editing.
Courtesy GHL Official
Missed Call WhatsApp Back Feature
The December 26th update introduced missed call follow-ups via WhatsApp. When a call goes unanswered, the system can automatically send a WhatsApp message to the caller. This feature is particularly valuable for businesses that receive high call volumes. A real estate team in Chicago or a marketing agency in Brisbane can capture leads that would otherwise slip through the cracks.
WhatsApp media retention also improved with an Add to Documents option. Attachments received through WhatsApp can now be saved directly to contact records. This keeps your CRM organized and ensures important files are never lost in conversation history.
Workflow Builder Improvements: Right-Click Actions and Contact Merge Handling
The December 19th update brought right-click actions to the workflow builder. This enhancement gives you faster access to copy, move, delete, and add notes without navigating through menus. For n8n automation experts building complex GHL workflows, this desktop-style interaction speeds up everyday edits considerably.
Contact merge improvements arrived on December 18th. Before this update, workflow executions could drop when duplicate contacts were merged and deleted. Now, automations continue running smoothly under the correct master contact. This prevents dropped steps, duplicate journeys, and the manual cleanup that used to follow contact merges.
Inbound DND Triggers and Actions
A new inbound Do-Not-Disturb feature now lets agencies block spam calls at the source. With direction-based DND triggers and actions, you can filter out bad traffic automatically. This protects your pipelines and keeps contact records clean. For a GoHighLevel automation expert in New York or a CRM consultant in the Netherlands, this means less time spent cleaning up junk leads and more time focused on qualified prospects.
SaaS Mode and Agency Dashboard Updates: Clearer Costs, Better Insights
December 30th brought a clear add-on cost calculator for SaaS plans. Agencies selling white-label GoHighLevel subscriptions can now see exactly what each add-on costs before building pricing tiers. This transparency helps SaaS mode operators in Dallas, Sydney, or London set profitable margins without guesswork.
Revenue and MRR insights on the agency dashboard became more accurate the same day. The calculation logic now reflects only HighLevel-backed revenue streams, removing inconsistencies from mixed data sources. For agencies running GoHighLevel SaaS mode setup, this means numbers you can trust when making business decisions.
Quality-of-Life Improvements in SaaS Configurator
The December 15th update delivered several refinements to the SaaS plan creation experience:
Redesigned payment provider modal for smoother configuration
Reliable Discard button that actually works
Cleaner naming conventions in rebilling settings
Improved navigation throughout the configurator
Scrollable category dropdowns for better usability
Integrations and Payments: PayPal, Google Lead Ads, and Meta Expansion
The December 26th PayPal keyless OAuth integration simplified payment setup dramatically. Sub-accounts no longer need to hunt for API keys or credentials. They can connect PayPal in a few clicks with no manual configuration. The integration also adds Venmo support at checkout alongside PayPal and Pay Later options.
Google Lead Ads integration launched on December 16th. Leads from Google Ads now sync directly into the CRM, allowing sub-accounts to trigger workflows and engage prospects the moment a form is submitted. For a marketing automation agency serving clients in Austin or Melbourne, this removes the delay between lead capture and follow-up.
Meta Ads support expanded to previously restricted regions on December 23rd. Businesses in Australia, Singapore, and Taiwan can now run Meta ad campaigns directly through HighLevel. This opens new opportunities for GoHighLevel agencies in the Asia-Pacific region and Australia.
Prospecting Tool Improvements: Track Outcomes and Close Deals Faster
The December 29th year-end prospecting update addressed long-standing feature requests. Every prospect now starts in an Open state by default. You can mark leads as Won, Lost, or keep them Open. When a lead is marked Won, you immediately see an option to create a sub-account for that prospect in Agency Prospecting mode.
This update brings several practical benefits for agencies:
Track deal outcomes directly inside the prospecting tool without external spreadsheets
Close the loop between prospecting and client onboarding seamlessly
Move from lead to customer by creating a sub-account the moment a deal closes
Automated status updates based on your actions
Calendar and Scheduling Updates: Smarter Availability and Media Storage
The December 14th update introduced smarter slot availability for overlapping appointments. Calendars that allow multiple appointments per slot now reduce availability by one rather than fully blocking overlapping times. This applies to personal, round-robin, and event calendars. A coaching business scheduling group sessions or a medspa booking multiple treatments in the same room benefits from more accurate availability display.
Media storage became available in the Services v2 module on December 15th. You can now browse, select, and insert images from your centralized media library when editing services, add-ons, staff profiles, locations, or company logos. This eliminates duplicate uploads and keeps visual assets organized across your booking experience.
Templates and Snapshots: New Designs and Simplified Listing
December 20th brought a significant template drop with new website, funnel, email, form, survey, and ad templates. These professionally designed templates give agencies fresh starting points for client projects. A GoHighLevel funnel builder in Europe or a GHL workflow builder in the USA can deploy polished designs faster.
The snapshot listing experience was simplified on December 22nd. Guided onboarding for snapshots arrived December 24th, making it easier for new users to understand and deploy template packages. For agencies selling snapshot packages or running GoHighLevel SaaS mode, these improvements reduce client confusion and support requests.
Compliance and Messaging: Simplified A2P Rules and Rate Updates
December 17th brought easier messaging rules for the US, Canada, and international regions. A2P compliance, which governs application-to-person SMS messaging, became simpler to understand and implement. This reduces friction for agencies helping clients navigate messaging regulations.
WhatsApp message rate cards were updated on December 24th, providing clearer pricing visibility for template messages across different regions. Agencies operating lead nurturing automations or appointment booking automations can now plan messaging costs more accurately.
Additional December 2025 Updates Worth Noting
Several other updates shipped during December that deserve attention:
Expanded sound notifications for live chat widget messages on December 30th
Controlled side-tray behavior via settings icon on December 28th for forms, surveys, and quizzes
Bug fixes for SaaS onboarding and subscription handling on December 25th
Improved Stripe checkout reliability for SaaS plans on December 25th
Domain transfer-out capability on December 17th
Rich text editor for Add Notes action in workflows on December 23rd
Mobile UI improvements for sorting and filtering on December 22nd
Automatic meeting location restoration after reconnection on December 22nd
Communities enhancements with optional profile modal on December 14th
Why AI2Flows is the Best GoHighLevel and n8n Partner for USA Businesses
Keeping up with 30 plus updates in a single month is challenging enough. Implementing them across multiple client accounts while maintaining automation quality requires specialized expertise. AI2Flows combines deep GoHighLevel knowledge with advanced n8n workflow automation to help agencies and businesses across the USA, Europe, and Australia stay ahead.
Our services include:
GoHighLevel CRM setup and configuration optimized for your industry
GoHighLevel SaaS mode setup for agencies launching white-label platforms
n8n workflow automation that extends HighLevel capabilities
Lead nurturing and appointment booking automations
CRM automation services tailored for real estate, medspas, coaching, and marketing agencies
GHL funnel builder and workflow builder consulting
Whether you operate in Dallas, Miami, Chicago, Los Angeles, London, Sydney, or Melbourne, AI2Flows delivers the technical expertise and implementation support you need to maximize these platform updates.
Frequently Asked Questions About GoHighLevel December 2025 Updates
What are the biggest GoHighLevel updates from December 2025?
The most significant updates include sticky phone numbers and custom call dispositions on mobile, WhatsApp media library integration, right-click actions in the workflow builder, improved contact merge handling, PayPal keyless OAuth integration with Venmo support, and Google Lead Ads integration. SaaS mode operators also received clearer add-on cost calculators and more accurate revenue tracking.
How do custom call dispositions work in GoHighLevel?
After finishing a call in the web dialer or mobile app, you can select a custom disposition such as Follow Up, Requested Appointment, or Not Interested. Sub-account admins can create, edit, and delete disposition options. These dispositions appear in call reporting and can trigger workflow automations through the Custom Disposition filter under Call Details.
What changed with WhatsApp in GoHighLevel December 2025?
Four major WhatsApp improvements shipped in December. Media library integration lets you use centralized assets in templates. Service booking variables work in templates and flows. The missed call WhatsApp back feature automatically messages callers when calls go unanswered. Media attachments can now be saved directly to contact documents.
How does the new PayPal integration work?
The keyless OAuth integration means sub-accounts no longer need to find API keys or credentials. Connection happens in a few clicks with no manual configuration. Venmo now appears at checkout alongside PayPal and Pay Later options. The integration is available in Labs and becomes generally available January 14, 2026.
What workflow builder improvements arrived in December 2025?
The workflow builder gained right-click actions for faster copying, moving, deleting, and adding notes. Contact merge handling improved so workflow executions continue under the correct master contact when duplicates are deleted. A new inbound DND feature lets you block spam calls and filter bad traffic automatically.
Can GoHighLevel agencies in Australia use Meta Ads now?
Yes. The December 23rd update removed regional restrictions for Meta Ads in Australia, Singapore, and Taiwan. Businesses and agencies in these regions can now run Meta ad campaigns directly through the HighLevel platform.
What is the prospecting tool update about?
The year-end prospecting update allows you to mark leads as Won, Lost, or Open. When a lead is marked Won in Agency Prospecting, you can immediately create a sub-account for that client. This closes the loop between prospecting and onboarding without switching to external tools or spreadsheets.
How can AI2Flows help implement these updates?
AI2Flows specializes in GoHighLevel CRM setup, SaaS mode configuration, and n8n workflow automation. We help agencies and businesses in the USA, Europe, and Australia implement new platform features efficiently. Our team handles technical configuration so you can focus on serving clients and growing revenue.
Ready to Maximize These GoHighLevel Updates?
The December 2025 updates create real opportunities for agencies and businesses using GoHighLevel. Custom call dispositions can dramatically improve sales team efficiency. WhatsApp media integration streamlines messaging campaigns. Workflow improvements reduce manual cleanup. PayPal and Google Lead Ads integrations expand your revenue potential.
Get expert help implementing these features the right way. Contact AI2Flows today for a free consultation and discover how our GoHighLevel and n8n automation expertise can transform your CRM operations. Visit ai2flows.com or reach out directly to discuss your specific needs.
